Our warehouse partners at ShipBob
We’ve hired 236 additional fulfillment associates over the last 90 days and will continue hiring another 60 fulfillment associates across all locations in the next 30 days.
As many states, counties, and towns are reopening, we will follow the local guidance for each of our fulfillment centers. We will be doing everything we can to protect our team members and be at the forefront of managing this pandemic, including the following:
- We are still requiring all associates to wear protective gloves and safety masks and have temperature checks complete before starting their shift.
- We continue offering hazard pay for all our fulfillment associates on the frontlines.
- We continue our heightened cleaning and disinfecting measures completed hourly, with the cleaning all surfaces done multiple times per hour.
- Additionally, due to the civil unrest in the US and curfews implemented in several regions surrounding our fulfillment centers over the past couple weeks, we decided to modify certain shifts and business hours, and we ramped up security across our network. While we saw carriers pickup delays, and in some cases refusal to pick up from certain locations, carrier operations seem to be resuming to pre-protest levels for the most part.
Delivery Due to unprecedented demand and ensuring our staff remain safe as we process your orders, we are running a little behind. Our warehouse team are working hard to ensure you receive your essentials as soon as possible but please expect a 48-hour delay to the dispatch of standard delivery orders.
Returns We are currently unable to accept returns on items that have been opened or tampered with.